Legal
Shipping
Delivery times, costs, and how returns work.
01 — Dispatch
Orders placed before 2pm Eastern on a working day leave us the same day. Orders placed later, or at a weekend, leave on the next working day. You will get a tracking link as soon as the parcel is scanned by the carrier.
02 — Where we ship and what it costs
United States — two to four working days, $12, free over $100.
Canada — four to seven working days, $22.
United Kingdom and Europe — five to eight working days, $28.
Japan, Korea and Australia — six to ten working days, $34.
Rest of world — seven to fourteen working days, $42.
03 — Duty and tax
Prices exclude import duty and local sales tax. For deliveries outside the United States these are charged by your customs authority on arrival and are payable by you. We declare the full value on every parcel; we cannot mark an order as a gift.
04 — Your address
Please check it before you confirm. We can change an address only before dispatch. If a parcel returns to us because the address was wrong or nobody could take delivery, we refund the order less the outbound carriage.
05 — Split shipments
If one piece in your order is finishing later than the rest, we send what is ready and follow with the remainder when it arrives. You pay one shipping charge, not two.
06 — Pre-orders
A pre-order carries its expected dispatch month on the product page. We take payment at the point of order and email you if that month moves. You may cancel a pre-order for a full refund at any time before it ships.
07 — Packaging
Pieces travel wrapped in unbleached tissue inside a recycled card box, closed with paper tape. There is no plastic in the parcel and the whole of it can go in your paper recycling.
08 — Tracking
Every parcel is tracked and requires a signature. If nobody is there the carrier will leave a card and attempt delivery again the next working day. After three attempts the parcel returns to us and we refund the order less the outbound shipping.
09 — Signature on delivery
Orders above five hundred dollars need a signature. If you would rather the parcel were left somewhere safe, arrange it with the courier once you have your tracking link. We cannot authorise it on your behalf.
10 — Delayed or lost parcels
If tracking has not moved for five working days, write to hello@feadvaita.com with your order number and we will open a claim with the carrier. If a parcel is confirmed lost we will replace it where we still have the piece, or refund you in full.
11 — Returns
Return anything unworn, with tags attached, within thirty days. Return shipping is free within the United States using the label in your parcel; elsewhere it is at your cost. Refunds reach your original payment method within ten working days of the return arriving with us.
12 — Contact
Anything to do with a delivery goes to hello@feadvaita.com.
Last updated 1 August 2026